Picture this: a crime scene where the evidence is scattered across five different rooms. There’s a footprint in one, a shattered window in another, a stray shoe on the stairs, and a witness across the street, who only saw part of what happened. Each clue matters in solving the case, but none of them tells the full story on their own.
Now, imagine each clue has been given to a different detective who is locked in their own room, trying to piece together the mystery without seeing the rest of the clues. That’s what incident response often looks like today. DevOps hunts down performance issues, SecOps scans for threats, and neither sees the complete picture. The problem isn’t just the siloed evidence; it’s the missing connection between all the detectives.
Sumo Logic offers a new reality. One where the walls have been lowered and the detectives are in the same room, sharing all the clues, and solving the incident faster than you can say, “It was Colonel Mustard in the dining room with a wrench.”
Step one: Give every detective the full case file
To solve the case (or prevent the next one), you need more than siloed clues. You need all the detectives and their shared insights for the full picture. This is what Sumo Logic’s end-to-end log data delivers: what happened before, during, and after the incident across all the systems involved.
While metrics might tell you something’s wrong, and traces help you see where it’s happening, only logs reveal the why, the root cause and the impact. They provide the granular details: the misconfigurations, the violations, the anomalous behaviour, the unauthorized access. Without that detail, teams are left guessing.
Sumo Logic’s log-first approach ensures that every clue is captured, from structured and unstructured data across hybrid and multi-cloud environments, and made immediately available to DevOps and SecOps teams.
With an App Catalog of 200+ pre-built integrations and a Universal Connector for any API-exposed app, Sumo Logic simplifies data onboarding and visualization. You can even manage OpenTelemetry Collectors with Otel Remote Management for seamless control. It’s the difference between having a partial witness versus having video surveillance, fingerprints, and a full timeline of the events.
This connectivity empowers your organization to collaborate in one comprehensive platform:
- SecOps teams can identify, remediate, and prevent threats.
- DevOps teams can monitor, troubleshoot, and optimize performance.
- Business and operations leaders have a top-down view from the same single source of truth.
Sumo Logic removes the blind spots by providing a source of truth where observability and security data can be seen together. Instead of bouncing between fragmented platforms or piecing together partial timelines, your teams can work from the same evidence, make confident decisions faster, and resolve issues before they escalate.
The silos are gone and the evidence, your logs and the context they hold, is centralized. However, having full visibility is only the beginning.
Step two: Solve the case together, on a single platform
The next step in identifying the suspect and bringing them to justice is deciding where and how to digest all the information, analyze it and decide who needs to see it to make informed decisions quickly. This is where a unified platform becomes essential.
A high volume of log data would be cumbersome if it were limited to manual review and validation. With real-time log analytics, machine learning-driven insights, and customizable dashboards, Sumo Logic turns raw log data into actionable intelligence, extracting key insights to help you efficiently identify your next step.
Automatically triggered alerts allow you to set thresholds for security activities or application performance that will notify your team when a problem arises, so they can begin investigating as soon as they receive the alert. This powerful tool helps your teams monitor their entire stack, detect threats, pinpoint performance issues, and investigate anomalies, all from a single source of truth.
Plus, with role-based access control and enterprise-grade security, you maintain visibility and control across complex, multi-team environments. Systems are bridged, timelines are synced, and teams operate with shared intelligence, accelerating root cause analysis (RCA) and driving down mean-time-to-resolve (MTTR).
Step three: Crack the case without breaking the budget
Our new reality is coming together:
- All the context is in the logs
- All the logs are in one place
- And all your teams are working from a shared source of truth
But there’s one more requirement before this dream solution becomes reality: it has to fit the budget. Budget constraints and limited resources impact detectives in a way similar to the real-world challenges that security and development teams face. When cost limits what information you can audit, plus who or when it can be accessed, you lose visibility, collaboration suffers, and the real problem can go undetected.
That’s why Sumo Logic created Flex Licensing, a modern pricing model with zero ingest fees and unlimited users. You don’t have to choose between visibility and affordability. You get:
- 24×7 Priority 1 Technical Support
- Elastic scalability based on analytics and query volume
- Freedom to collect all the data you need, without worrying about hidden costs
This pricing model empowers teams to fully leverage all of the data from all sources, scale as needed, and maintain real-time responsiveness without compromise.
Look at the proof
Need a real-world example? Look at Standard Chartered.
This global financial institution needed a single, cloud-native platform to unify observability and security. By centralizing log data, they created consistent visibility and streamlined workflows across departments.
With Sumo Logic, they:
- Automated vulnerability detection and ticketing, based on SLA and severity
- Gave developers and security teams shared access to real-time logs
- Improved collaboration and accelerated issue resolution
As Mathias Faure, CTO of Standard Chartered Nexus, put it:
Because we have all digital banking capabilities bundled in a box… we have quite a lot happening in our hyperscale platform. Sumo Logic readily scales to our needs and gives us extreme observability around our business and technical metrics and logs. It gives us millisecond responsiveness for querying, dashboarding, and alerting.
The mystery solved: One platform, all the facts, faster resolution
Sumo Logic’s unified platform bridges those worlds with a logs-first, cloud-native approach that empowers development and security teams to act together, not apart.
The real crime? Letting siloed tools and disconnected data delay your team’s ability to respond.
Sumo Logic is the central command center where all the clues converge. It delivers:
- End-to-end visibility
- Real-time collaboration
- Transparent pricing
- Faster resolution times
Allowing your teams to stop reacting and start preventing. Stop guessing. Start solving.Close the case with Sumo Logic. Try it now with a 30-day, full-feature trial.
